Introduction
This Privacy Policy explains how SPS Analytics collects, uses, stores and protects personal information when users visit our website, create an account, subscribe to a plan, contact us or use our platform.
Information We Collect
We may collect the following types of information to optimize your dynamic analysis experience:
Account Information
This may include name, email address, login details, account preferences, plan type, subscription status and saved platform settings.
Payment and Billing Information
We may collect billing information, subscription plan, payment status, invoice records, renewal status and transaction history.
Platform Usage Information
We may collect information about how users interact with SPS Analytics, including pages visited, stocks searched, rankings viewed, comparisons created, watchlists, saved items, filters used, feature usage and product preferences.
Technical Information
We may collect IP address, browser type, device type, operating system, approximate location, referring pages, access times, cookies, identifiers and similar technical data.
Support Communications
If users contact us, we may collect the content of messages, support requests, feedback, screenshots or other information provided to us.
How We Use Information
We use personal information to execute processing metrics across the environment:
- Provide and maintain the SPS Analytics platform;
- Create and manage user accounts;
- Process subscriptions, renewals, invoices and payments;
- Provide access to paid features;
- Operate rankings, watchlists, comparisons and saved preferences;
- Respond to support requests;
- Improve platform performance and user experience;
- Monitor security, fraud prevention and service integrity;
- Send service updates, account notices and relevant product communications;
- Analyze usage trends and improve product features;
- Comply with legal, accounting, tax and regulatory obligations.
Legal Bases for Processing
Where applicable, we process personal information based on the following established legal matrices:
- Performance of a contract with the user;
- Legitimate interests, such as operating, improving and securing the platform;
- Legal obligations;
- User consent, where required for certain cookies, marketing or optional communications.
Payment Processing
SPS Analytics may use Stripe and other payment processors to manage payments, subscriptions, renewals, invoices, tax calculations and fraud prevention.
Secure Tokenized Architecture: Payments are processed by third-party payment providers, including Stripe. SPS Analytics does not directly store full payment card numbers. Stripe may process payment information according to its own privacy and security policies.
Third-Party Service Providers
We may share limited personal information with trusted service providers that help us operate the platform, including:
- Hosting providers, payment processors, and analytics providers;
- Email/communication tools and customer support systems;
- Security, operational monitoring and data infrastructure providers.
These providers may process information only as necessary to provide services to SPS Analytics.
International Transfers
Because SPS Analytics may use service providers in different countries, personal information may be transferred outside the user’s country or region. Where required, we take appropriate steps designed to protect personal information in accordance with applicable data protection laws.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including account management, subscription records, legal compliance, tax records, dispute resolution, fraud prevention and security.
User Rights
Depending on the user’s location, users may hold full access to the following operational rights:
- Access personal information or correct inaccurate information;
- Request erasure/deletion parameters;
- Restrict or object to specific automated processing vectors;
- Request seamless data portability protocols;
- Withdraw processing consent at any node or lodge registry complaints with data protection authorities.
To exercise privacy rights, contact: support@spsanalytics.com
Security
We use reasonable technical and organizational measures to protect personal information. However, no online service can guarantee complete, absolute security parameters.
Marketing Communications
Users may receive product updates, service notices or marketing communications from SPS Analytics. Users can unsubscribe from marketing emails where applicable. Important service or account-related messages may still be sent to preserve service updates.
Children
SPS Analytics is not intended for or directed towards individuals under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the website, by email or through other reasonable notification channels.
Contact
For privacy questions or data registry audits, please contact our data governance endpoint directly: